Terms of Use
Welcome to the official online store of Avenorivaluxe. This website and any associated digital services (collectively referred to as the “Site”) are operated by CATTALK HONG KONG LIMITED. These Terms & Conditions establish the rules and requirements applicable to your access to and use of our online store.
By browsing, accessing, or purchasing through the Site, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not accept any part of these provisions, please stop using the Site.
1. Information Accuracy
When submitting information through our Site, you represent that the personal, billing, payment, shipping, and contact details you provide are accurate, complete, and current.
You are responsible for correcting or updating any information that changes and ensuring that the details associated with your account or order remain accurate.
2. Privacy & Data Handling
We consider the protection of customer information an important part of our business operations. Details concerning the collection, storage, use, and handling of personal information are addressed in our Privacy Policy.
By browsing our Site, contacting us by email, or communicating with our customer service team, you acknowledge that information you provide may be handled in accordance with our applicable privacy practices.
3. Intellectual Property & Permitted Use
All materials appearing on the Avenorivaluxe website, including product images, written content, branding elements, graphics, website design, software, and source code, are owned by or used with authorization by CATTALK HONG KONG LIMITED and may be protected under applicable copyright, trademark, and other intellectual property laws.
We provide you with a limited, non-exclusive, non-transferable, and revocable right to access and use the Site for personal shopping purposes.
Unless we provide prior written authorization, you may not:
- Reproduce, download, copy, distribute, or commercially exploit Site materials.
- Frame, mirror, duplicate, clone, or otherwise reproduce the Site or its design.
- Introduce viruses, malware, malicious scripts, or other harmful technology.
- Use crawlers, scraping tools, bots, data-mining software, or similar automated methods to collect Site, product, pricing, or customer information.
- Conduct activities that impose an unreasonable burden on our servers, systems, or network infrastructure.
We may restrict access to the Site, block IP addresses, suspend accounts, or refuse service where these requirements are violated.
4. Reviews, Feedback & User Content
You may have opportunities to provide reviews, comments, photographs, videos, suggestions, feedback, or other materials.
You are solely responsible for ensuring that submitted content is lawful, accurate, original, and does not violate the rights of any third party.
You must not submit content that is fraudulent, defamatory, abusive, offensive, unlawful, misleading, or infringing. You may not provide false identifying information for the purpose of concealing your identity.
By submitting content to Avenorivaluxe, you grant us a worldwide, perpetual, royalty-free, non-exclusive license to reproduce, modify, publish, display, distribute, and otherwise use that content for business, promotional, advertising, and marketing purposes without additional approval or compensation, to the extent permitted by applicable law.
5. Third-Party Websites
For convenience, our Site may include links to websites, services, or platforms operated by third parties.
Avenorivaluxe does not control these external services and does not guarantee or accept responsibility for their content, availability, advertising, privacy practices, security, or operations.
Any decision to access an external website is made at your own discretion and risk.
6. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AVENORIVALUXE WEBSITE, ITS SERVICES, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
CATTALK HONG KONG LIMITED DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED BY LAW.
WE DO NOT GUARANTEE THAT THE SITE WILL REMAIN AVAILABLE, SECURE, ERROR-FREE, OR UNINTERRUPTED AT ALL TIMES.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CATTALK HONG KONG LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND SHIPPING OR LOGISTICS PARTNERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO:
(A) Site downtime, interruptions, or technical failures;
(B) the purchase, possession, or use of products offered through our store;
(C) unauthorized access to or loss of data; or
(D) communication, network, or transmission failures.
To the extent permitted by applicable law, any legal action concerning use of the Site must be initiated within one (1) year from the event giving rise to the claim.
8. Indemnification
You agree to defend, indemnify, and hold harmless CATTALK HONG KONG LIMITED, together with its officers, directors, employees, affiliates, contractors, and service providers, from claims, losses, damages, liabilities, penalties, costs, and reasonable legal expenses arising from:
- Your breach of these Terms & Conditions.
- Fraudulent or unlawful conduct.
- Improper or unauthorized use of the Site.
- Infringement of a third party's rights.
9. Electronic Communications
By using the Site or communicating with our customer service team electronically, you consent to receiving notices, confirmations, disclosures, updates, and other communications through electronic means.
You acknowledge that electronic communications may satisfy applicable legal requirements for written communications where permitted by law.
10. Intellectual Property Complaints
Avenorivaluxe respects the intellectual property rights of others.
If you believe that copyrighted material has been improperly used on our Site, please submit a formal notice to our support team containing:
- Your physical or electronic signature.
- A description of the copyrighted work you believe has been infringed.
- The URL or specific location of the disputed material.
- Your email address and telephone number.
- A good-faith statement confirming that the disputed use has not been authorized by the copyright owner, its representative, or applicable law.
11. Force Majeure
We will not be responsible for delays, interruptions, or failures to perform our obligations when caused by events beyond our reasonable control.
Such circumstances may include natural disasters, pandemics, labor disputes, severe weather, transportation interruptions, government restrictions, supply-chain disruptions, and other extraordinary events.
12. Risk of Loss
Once purchased products are physically transferred to the designated shipping carrier for delivery, responsibility for loss or damage during transportation will be determined in accordance with applicable law and the terms governing the shipment.
13. Governing Law & Jurisdiction
These Terms & Conditions and transactions conducted through the Avenorivaluxe website shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection laws that may apply.
Any dispute, claim, or controversy arising from or relating to your use of the Site or purchases made through it shall be subject to the jurisdiction of the courts of Hong Kong, to the extent permitted by applicable law.
14. Severability
If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall be limited or removed only to the extent necessary.
All remaining provisions will continue in full force and effect.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations as permitted by applicable law.
15. Entire Agreement
These Terms & Conditions constitute the entire agreement between you and CATTALK HONG KONG LIMITED concerning your use of the Avenorivaluxe Site and supersede prior communications, proposals, representations, or agreements relating to the same subject matter.
16. Official Contact Information
For questions concerning these Terms & Conditions, your purchases, or other matters relating to our Site, please contact our customer support team:
- Brand Name: Avenorivaluxe
- Corporate Entity: CATTALK HONG KONG LIMITED
- Registered Address: Unit B, 14/F, Henfa Commercial Building, 348-350 Lockhart Road, Wan Chai, Hong Kong
- Website: avenorivaluxe.com
- Support Email: support@avenorivaluxe.com
- Customer Hotline: +1 (619) 568-2004